Continuous Improvement in the IMSE Program of Kuwait University

Abstract

Continuous improvement of an engineering program is essential and a critical process. Development and implementation of such a process is not only required by the Accreditation Board for Engineering and Technology (ABET), but it is also a necessary condition for the maturation and development of any engineering program. This paper describes the process employed by the Industrial and Management Systems Engineering (IMSE) program at Kuwait University to continuously improve its program. The employed process includes identification of the lowest score among the seven student outcomes specified by ABET.  Next, the courses in the IMSE curriculum addressing this student outcome are identified, and the instructors teaching these courses took remedial actions. In the following semesters, this outcome was measured, and it was found that there is a significant improvement on this outcome. Other engineering programs can benefit from the process described in this paper.